Warranty & Returns Policy

We stand behind our products with comprehensive warranty coverage and customer-friendly return policies

Product Warranty

Comprehensive coverage for your peace of mind

2-Year Limited Warranty

AquaFlower provides a comprehensive 2-year limited warranty covering defects in materials and workmanship under normal use and service.

  • • Coverage for manufacturing defects
  • • Electronic components protection
  • • Mechanical parts coverage
  • • Water damage protection (IP65 rated)

What's Covered

Our warranty covers all essential components and functionality of your AquaFlower system.

  • • Main control unit and electronics
  • • Valve mechanisms and plumbing
  • • WiFi connectivity module
  • • Power supply and wiring
  • • Mobile app functionality

Warranty Terms & Conditions

Warranty Period

2 years from the date of purchase for all manufacturing defects

Normal Use

Warranty applies to products used in accordance with installation and operation instructions

Service Options

Repair, replacement, or refund at our discretion for covered defects

Return Policy

Customer satisfaction is our priority

30-Day Return Window

If you're not completely satisfied with your AquaFlower system, you can return it within 30 days of purchase for a full refund.

  • • Must be in original condition
  • • All components included
  • • Original packaging preferred
  • • Return shipping covered by customer

Return Process

Simple and straightforward return process to ensure your satisfaction.

  • • Contact customer support first
  • • Receive return authorization
  • • Package securely for shipping
  • • Refund processed within 5-7 days

Return Requirements

What We Accept

  • • Unused products in original packaging
  • • Products with minor cosmetic damage
  • • Complete systems with all components
  • • Products within 30-day window

What We Don't Accept

  • • Products damaged by misuse
  • • Missing components or accessories
  • • Products modified or altered
  • • Returns after 30-day period

Need Help?

Our customer support team is here to help with warranty claims, returns, or any questions about your AquaFlower system.

Email Support

info@theaquaflower.com

Online Support

24/7 help available

Setup Help

Installation assistance